CORE VALUES OF THE MUTHOOT GROUP
We take pride in our strong foundation, which is deeply rooted in the following pillars
Our main aim is to put the needs of the customer first before anything else. We strive to provide you with the best quality of service under the Muthoot Brand Umbrella and we do the same with a smile.
Accountability for all our operations and services and towards the society makes us a socially responsible and intelligent citizen. Our empire has grown leaps and bounds on the basis of these values. The times may change, but our values will remain unchanged.
With an unblemished track record throughout the markets we serve; and across national as well as global boundaries, Muthoot Homefin values its commitment to customer-service.
We do not judge ourselves by the profit we make but by the trust and confidence that people have shown in us for the past 131 years. Over 7 million people have turned to us for help in their hour of need just because of this guiding principle of ours.
We pledge loyalty in our operations, fairness in our dealings and openness in our practices. At Muthoot Homefin, we embrace policies and practices that fortify trust.
The value is innate to a corruption-free atmosphere and an open work culture. We at Muthoot Homefin therefore cultivate transparency as a work ethic.
Muthoot Finance serves more than 7 million customers across the country. We serve over 1,30,000 customers each day to our customer base. With an unmatched goodwill, the Company shoulders the responsibility of providing its customers services of the highest quality. We currently serve a customer base consisting of 20,237 customers as at September 30, 2018.
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