Vision Mission and Values

Vision

Be the most trusted, globally diversified institution enriching lives of the masses while contributing back to the society.

Mission

To build leading customer-centric businesses enabled by technology, maintaining the highest standards of corporate governance and uncompromising values.

Core Values

We take pride in our strong foundation, which is deeply rooted in the following pillars

  • Ethics

Our main aim is to put the needs of the customer first before anything else. We strive to provide you with the best quality of service under the Muthoot Brand Umbrella and we do the same with a smile.

  • Values

    Accountability for all our operations and services and towards the society makes us a socially responsible and intelligent citizen. Our empire has grown leaps and bounds on the basis of these values. The times may change, but our values will remain unchanged.

  • Reliability

    With an unblemished track record throughout the markets we serve; and across national as well as global boundaries, the Muthoot Group values its commitment to customer-service.

  • Dependability

    We do not judge ourselves by the profit we make but by the trust and confidence that people have shown in us for the past 800 years. Over 70 Cr+ customers including repeat customers have turned to us for help in their hour of need just because of this guiding principle of ours.

  • Trustworthiness

    We pledge loyalty in our operations, fairness in our dealings and openness in our practices. At Muthoot Group we embrace policies and practices that fortify trust.s

  • Integrity

    The value is innate to a corruption-free atmosphere and an open work culture. We at Muthoot Group therefore cultivate transparency as a work ethic.

  • Goodwill

    Muthoot Group serves 70 Cr+ customers including repeat customers across the country. With an unmatched goodwill, the company shoulders the responsibility of creating a deserving brand image

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